Support
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Our support team is ready to assist you with any questions or issues you may have.
balkans.apps@gmail.comFrequently Asked Questions
FotoBoom uses advanced AI technology powered by Google Gemini to analyze and transform your photos. When you select a transformation style, our AI processes your image in real-time and creates a new version while maintaining your likeness. The entire process happens in seconds, and your photos are never stored on our servers.
No, we never store your photos. Your images are processed in real-time to create the transformation and are never saved to our servers. The transformed images are sent directly back to your device. We take your privacy seriously and your photos remain completely private.
You can manage your subscription through your device's app store:
iOS: Open Settings > tap your name > Subscriptions > select FotoBoom to manage or cancel.
Android: Open Google Play Store > Menu > Subscriptions > select FotoBoom to manage or cancel.
Subscriptions will automatically renew unless cancelled at least 24 hours before the end of the current period.
iOS: Open Settings > tap your name > Subscriptions > select FotoBoom to manage or cancel.
Android: Open Google Play Store > Menu > Subscriptions > select FotoBoom to manage or cancel.
Subscriptions will automatically renew unless cancelled at least 24 hours before the end of the current period.
Refunds are handled through the Apple App Store or Google Play Store, depending on where you made your purchase. To request a refund:
iOS: Visit reportaproblem.apple.com and sign in with your Apple ID to request a refund.
Android: Open Google Play Store > Menu > Account > Order history > Find the purchase > Request refund.
If you're having issues with the app that prevent you from using it, please contact us first and we'll do our best to help resolve the problem.
iOS: Visit reportaproblem.apple.com and sign in with your Apple ID to request a refund.
Android: Open Google Play Store > Menu > Account > Order history > Find the purchase > Request refund.
If you're having issues with the app that prevent you from using it, please contact us first and we'll do our best to help resolve the problem.
If your transformation isn't working properly, try these steps:
1. Check your internet connection: A stable connection is required for processing.
2. Use a clear photo: For best results, use well-lit photos where faces are clearly visible.
3. Update the app: Make sure you're using the latest version of FotoBoom.
4. Restart the app: Close and reopen FotoBoom.
If the problem persists, please contact our support team with details about the issue.
1. Check your internet connection: A stable connection is required for processing.
2. Use a clear photo: For best results, use well-lit photos where faces are clearly visible.
3. Update the app: Make sure you're using the latest version of FotoBoom.
4. Restart the app: Close and reopen FotoBoom.
If the problem persists, please contact our support team with details about the issue.
FotoBoom supports most common image formats including JPEG, PNG, and HEIF/HEIC. For best results, we recommend using high-quality photos that are at least 512x512 pixels. Very large images may be automatically resized for optimal processing.
FotoBoom is currently available on iOS through the Apple App Store. We're actively working on our Android version, which will be available on Google Play Store soon. Follow us for updates on the Android release!